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// frequently asked questions

Frequently asked questions

Quick answers to the things people ask us most before signing up.

Do I really need a credit card to start?

Nope. Our free starter plans don't need a credit card, and that goes for Minecraft, Rust, Hytale, Discord bots, web hosting, WordPress and VPS. You sign up, pick a free plan and you're going. Add billing details later only if you decide to move up to a paid plan.

What can I get for free?

We offer free starter plans across most of our products, so you can try things out before you spend anything. That includes:

  • Minecraft, Rust and Hytale game servers
  • Discord bots
  • Web hosting and WordPress
  • A starter VPS

It's a real way to test the setup, not a trial that locks you out after a week.

How are paid plans billed?

Paid plans are billed monthly. You pay for the month, you get the month. There's nothing hidden in there, and you can change plans whenever you need to.

Do you give refunds?

We don't refund partial months. So if you cancel halfway through a billing month, the plan stays active until the end of that month and there's no prorated refund for the days you didn't use. Our advice is to start on a free plan first so you know it fits before you pay.

How fast can I get a server running?

Pretty much right away. Servers deploy in seconds through our control panel at panel.bytte.cloud. You create the server, it spins up, and you're managing it from the panel. No waiting around for someone to set it up by hand.

Do you protect against DDoS attacks?

Yes. DDoS protection is part of what we run, so your server has filtering in front of it to soak up junk traffic. Game servers get targeted more than people expect, usually over silly grudges, so it's good to have that sitting there by default.

What kind of storage do you use?

We use NVMe storage across our plans. In plain terms that means faster disk reads and writes, which helps with things like world loading on game servers, database heavy bots, and backups and restores. It's the bit you don't notice until you're on slower storage and everything drags.

Are backups included?

Most plans include backup slots, so you can save snapshots of your server and roll back if something goes wrong. A quick warning though: a backup you've never tested isn't really a backup. Restore one now and then so you know it actually works when you need it.

What uptime can I expect?

We aim for 99.9% uptime, and we work hard to stay there. To be honest with you, we don't guarantee perfectly uninterrupted service, because no host that's being straight with you can. Hardware, networks and updates all happen. What we can promise is that we treat downtime as a real problem and not a footnote.

Can I upgrade or downgrade later?

Yes, you can move up or down between plans whenever you like. Start small on a free plan, grow into a paid one when you need more, and scale back down if your community gets quieter. You're not locked into the size you picked on day one.

Can I run plugins and mods on game servers?

You can. Our game servers support plugins and mods, so you're free to set up the things your community actually wants, whether that's permissions, gameplay tweaks or full mod packs. You manage it all through the control panel.

How does support work?

Support runs through our Discord community. You join, ask your question, and you'll get help from the team and from other people running servers who've hit the same thing. One quick rule: never paste secrets like bot tokens or passwords in the channels. If we need something private, we'll tell you how to share it safely.

Is there an age requirement?

Yes. You need to be at least 13 to use Bytte.cloud. That's a baseline for the service, so if you're under 13 you can't sign up.

Where do I manage everything?

Everything lives in your control panel at panel.bytte.cloud. From there you start and stop servers, edit files and configs, install plugins or mods, handle backups, and keep an eye on how things are running. It's the one place you'll spend most of your time.

What's the catch with the free plans?

There isn't a sneaky one. Free plans are smaller in resources than paid plans, which is fair, but they're real working servers with the same NVMe storage and DDoS protection sitting behind them. They're there so you can try us without risking anything. When you outgrow the free tier, you upgrade. That's it.

What happens if I cancel?

You can cancel a paid plan whenever you want. The plan stays live until the end of the month you've already paid for, and remember we don't refund partial months. After that it won't renew. If you'd rather not lose the setup completely, you can often step down to a free plan instead of cancelling outright.

Still stuck?

If your question is not here, ask us on Discord or email [email protected]. We would rather answer a question twice than leave you guessing.