Privacy Policy

Last Updated: June 15, 2023

1. Introduction

At Nitro Hosting, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, billing address, payment information, and other contact details you provide when creating an account or purchasing our services.
  • Server Information: Data related to your Minecraft server, including server configurations, player data, and usage statistics.
  • Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your experience.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To process and complete transactions
  • To manage your account and provide customer support
  • To send you service-related notices and updates
  • To respond to your comments, questions, and requests
  • To improve our website and services
  • To monitor usage patterns and analyze trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

With your consent, we may also use your information to send you marketing communications about our products and services.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  • Business Partners: Trusted companies we work with to provide certain services or offers.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure network architecture

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to erasure (the "right to be forgotten")
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

  • Necessary Cookies: Required for the website to function properly.
  • Functional Cookies: Help provide enhanced functionality and personalization.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@nitrohosting.com
Discord: discord.gg/maxara